Service and support is what separates Wireless Effects from its competition.
We expect to live with our system
as long as our client does. Even though we sell a quality
trouble free product, we know even quality products
need service.
In order to maintain the excellence
of service that our customers deserve and expect from
us, Wireless Effects has developed proprietary monitoring
software that activity monitors your
hardware and surveillance system 24/7 from our
monitoring center.
Wireless Effects proprietary monitoring.
Wireless Effects incorporates a monitoring configuration
with our proprietary software, and monitors your installed
system 24/7. Most of the components of your system
are checked by our monitoring center at least 100 times
a day to insure the proper operation of your system.
Many times our service personal are dispatched, calling
the clients facility and even on-site before the client
knows there is a problem. Firmware and software upgrades
are installed, and many parameters are checked continuously
through out the day.
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